Privacy Policy

1. What Information We Collect

• Personal Information: When you purchase a QR code, we collect basic personal details such as your name, email address, and payment information (via Stripe). Note: We never store your full payment details — those are processed securely by Stripe.
• Usage Data: We collect anonymous data such as browser type, device type, referring page, and how you interact with the site. This helps us improve the product and user experience.
• QR Code Data: We store the URL or content linked to your QR code, your QR design preferences (like color or image), and timestamps for creation and edits.

2. How We Use Your Information

• Fulfill and deliver your QR code
• Allow you to edit your QR code for up to 7 days
• Provide customer support
• Improve our website and product features
• Prevent fraud or abuse of the Service
• We do not sell or share your personal data with third parties for marketing purposes.

3. Cookies and Tracking

• We use cookies and third-party analytics and advertising tools to understand how users interact with our site and to deliver relevant advertisements. For visitors in the EU/EEA/UK, we request your explicit consent before loading non-essential cookies. You can manage your cookie preferences at any time using the 'Cookie Settings' link in our footer.
• You can also disable cookies in your browser settings, but some parts of the site may not function properly.

3.1 Cookies We Use

• Essential Cookies: Required for the site to function (authentication, session management). These are always active.
• Analytics Cookies: Google Analytics (GA4) - tracks page views, user behavior, and site performance. Retention: 14 months.
• Analytics Cookies: Vercel Analytics & Speed Insights - monitors site performance and page load times. Retention: 24 hours.
• Analytics Cookies: Microsoft Clarity - records user sessions to understand how visitors interact with our site (mouse movements, clicks, scrolling). Retention: 365 days.
• Advertising Cookies: Meta Pixel (Facebook/Instagram) - tracks conversions and enables targeted advertising. Retention: 90 days.
• Advertising Cookies: TikTok Pixel - tracks conversions and enables targeted advertising. Retention: 13 months.
• Advertising Cookies: Google Ads - tracks conversions and enables targeted advertising. Retention: 540 days.
• Advertising Cookies: Google Tag Manager - manages the loading of other tracking scripts. Retention: Session.

4. Data Sharing

• We may share limited data with trusted service providers (e.g., Stripe for payments, analytics tools) strictly for delivering our services. All providers are required to maintain confidentiality.
• We may disclose data if legally required to do so, such as in response to a subpoena or court order.

5. Data Retention

• QR codes and associated URLs are retained indefinitely unless requested for deletion.
• Personal information is retained only as long as needed to fulfill the purpose it was collected for.

6. Your Rights

• If you're located in a region with data rights laws (e.g. GDPR or CCPA), you have the right to:
• • Access the data we hold about you
• • Request correction or deletion
• • Withdraw consent or object to data usage
• To exercise your rights, email us at support@cheersfeed.com.

7. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

8. Security

We implement reasonable technical and organizational measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We'll post updates on this page and update the "Effective Date" above. Continued use of our Service after changes constitutes acceptance of the updated policy.